submitted by suter@augsburg.edu
There are several unscrupulous businesses out there who attempt to sell you outrageously priced toner over the phone. We have already gotten a call from someone (mis)representing themselves as our printer vendor – Marco, and referencing our fleet of Sharp copiers.
They may start with asking you what is the model or ID# of the copier near your desk. They may say they have extra stock of the toner you need or the price is due to increase. They may offer to ship you a toner on trial. Regardless of what they say, DO NOT give them any information as they will over-bill for anything they send. All you need to know is that you get toner for your copier or printer by either calling the Copy Center at extension x1054 or emailing at copyctr@augsburg.edu.
You will NEVER need to purchase toner for machines in your area, it will ALWAYS be provided by the Copy Center.
Any toner received in this way is often 2nd rate or low quality/old and can cause issues if installed in any of our fleet of printers.
A quick way to ditch these “toner phoners” is to tell them you would like to transfer them to the person in the organization who purchases toner – they will very often hang up before you can transfer them!