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With the 2022-23 school year we have some changes to the Central Services. We are going down to a three-person staff:
Billy Callen – Copy Center
Jeni Long – Mail Room/Site Lead
Cody Hua – Shipping/Receiving
With the change in staffing levels we need to change the print project lead time to 24-hours. Please be sure to call the Copy Center (612-330-1054) before submitting anything needed sooner. The smoothest process to having your print job completed in time is to submit it using the Augsburg Copy Request system, https://sites.augsburg.edu/centralservices/copy-center-costs/.
Printer support calls/paper request may now take up to 3 hours for Central Services to have someone free to come and look at it. Please call us when your put in your second to last ream of paper to avoid being completely out of paper. If you do not have a back up printer option please ask IT how to add the printer driver to your computer so if the main printer you use is waiting for service you have another option to send your documents to. The Copy Center is also an option at the link above.