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When: May 27, 2021 11:00 am – 12:00 pm CST
Track: Global Diversity
Presenter: Luiza Dreasher, Mastering Cultural Difference
With the trend toward a more diverse workforce continuing, so are the ways we conduct business. In the past, most U.S. businesses functioned primarily within our borders. Today, globalization is proving to be a huge game changer for many companies, big and small. With globalization and increased immigration, the potential for misunderstandings in the workplace is really high. First, language differences may lead to miscommunication and misinterpretation. Second you fail to take into account significant cultural differences. For example, during a performance review, you provide constructive criticism to an employee with the intent of helping him improve his performance. Later on you learn that he quit his job because of the shame and loss of face your feedback caused. In this interactive Webinar, you will understand the impact of cultural differences in the workplace and learn strategies to bridge those differences effectively.
Learn the importance of paying attention to cultural differences in the workplace
Recognize differences in communication styles
Apply strategies to communicate effectively with a global workforce