Assistant Director of User Support

submitted by

I’m pleased to announce that Jim Matthias (MBA ’13) has accepted the position of Assistant Director of User Support. This position supervises all aspects of end-user support: the LFCs, Classroom Services and the Tech Desk.

Jim came to Augsburg in 2008 from Youth Encounter where he was their Director of Information Technology. Jim has served Augsburg as an Administrative LFC and has managed many projects over the years including an ID card system upgrade and Public Safety mobile command station deployment and most recently has been project managing a support redesign for Luther Seminary and Augsburg.